Communication Skills Training
‘The single biggest problem with communication is the illusion it has taken place.’ George Bernard Shaw
How can this be? We have meetings all the time, emails arrive in abundance and our telephones never seem to stop ringing.
We help your people identify the quality and relevance of their communication. Whether that is in a meeting or on the phone, face to face or in writing, we will enable your people to communicate more effectively.
We will work with you to design a course that will be tailored to your needs and overcome the issues you identify. Some key areas to consider may be:
- Communicating through conflict
- The language of communication
- Non-verbal language and its importance
- Motivational communication
- Communicating change
- Asking questions that suit the situation
- Listening skills
There are many more areas and each one can be adapted to your particular need.
For advice or bookings call our team, they are here to help 0845 130 7411